Returns & Exchanges

At The Onion Store, we want you to love every layer of your outfit, but if a piece doesn't fit your style, we offer a hassle-free 30-day return policy for all unworn apparel. Simply ensure all original tags are attached and the garment is in its original condition to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging or a secure mailing bag, ensuring the peel-and-stick return label provided in your portal is clearly visible.

• 3.
  Drop Off Your Parcel

  Take your package to any authorized carrier location or scheduled pickup point as indicated on your prepaid shipping label.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned layers, your refund will be processed to your original payment method within 5-7 business days.